We want you to be happy with Polyglot Subs. Here's how refunds work.
The short version
- Try everything free for 7 days. No card needed.
- Not happy after your first payment? Get it back in full within 14 days.
- Cancel anytime. You won't be charged again.
1. Try it free first
Every new account starts with a 7-day free trial. You don't need a card, so you can try everything before you pay anything.
2. 14-day money-back guarantee
If you're not happy after your first payment, email us within 14 days of that payment and we'll refund it in full. This applies to both the monthly and the yearly plan.
You don't need to give a reason, though we'd love to hear how we could do better.
3. After the first 14 days
Later payments, including renewals, are not normally refunded. You can cancel at any time. You keep access until the end of the period you've already paid for, and you won't be charged again.
We'll always put mistakes right. If you were charged twice, or charged after you cancelled, we'll refund the extra payment.
4. How to ask for a refund
- Email support@polyglotsubs.com from the email address on your account.
- Include the order number from your receipt, if you have it.
- We'll reply within 3 business days.
You can also contact Lemon Squeezy, our payment provider, directly about your order.
5. How refunds are paid
Refunds are processed by Lemon Squeezy, our reseller and Merchant of Record. The money goes back to the payment method you used. It usually arrives within 5 to 10 business days, depending on your bank.
When we refund a payment, the subscription it paid for ends.
6. Your legal rights
This policy does not affect your rights under the consumer laws of the country where you live.
7. Contact
Questions about refunds? Email support@polyglotsubs.com.
Evyatar Marom, Israel · support@polyglotsubs.com · postal address available on request by email